Frequently Asked Questions After Placing a Coffee Order
Questions After Placing a Coffee Order
Where is my coffee order? If you have a pending green or roasted coffee order, please note that we will send it out or have it ready for pick-up as soon as possible.
How do I cancel my order? If you want to cancel a pending, paid order because you don’t want to wait, (we understand and are very sorry for the wait), you can simply email your order number to returns@merchantsofgreencoffee.com and, if the order has not yet been shipped, we will initiate a full refund within a few days.
Restoration Cafe is Closed as of November 13, 2021? If you have an outstanding order for pick-up at Restoration Cafe, please email your order number to returns@merchantsofgreencoffee.com and let us know if you would like to cancel it (for a full refund), or pick it up at the St. Lawrence Farmers Market instead. Please, as always, wait for a response that your order is ready for pick-up before coming by the St. Lawrence Market. Follow our St. Lawrence Market Instagram account for more info & hours updates.
