After Placing a Coffee Order

Frequently Asked Questions After Placing a Coffee Order

Questions After Placing a Coffee Order

  1. Where is my coffee order?
    If you have a pending green or roasted coffee order, please note that we will send it out or have it ready for pick-up as soon as possible.
  2. How do I cancel my order?
    If you want to cancel a pending, paid order because you don’t want to wait, (we understand and are very sorry for the wait), you can simply email your order number to and, if the order has not yet been shipped, we will initiate a full refund within a few days.
  3. Restoration Cafe is Closed as of November 13, 2021?
    If you have an outstanding order for pick-up at Restoration Cafe, please email your order number to and let us know if you would like to cancel it (for a full refund), or pick it up at the St. Lawrence Farmers Market instead. Please, as always, wait for a response that your order is ready for pick-up before coming by the St. Lawrence Market. Follow our St. Lawrence Market Instagram account for more info & hours updates.
  4. What is my green coffee account balance? (Green Coffee Members Only)
    See new Membership FAQ page