COVID-19 Customer Service Update: We are desperately seeking a green investment in order to keep our sustainable coffee mission and program alive. This is not by choice, but out of necessity. This means that most of our efforts are currently focused on securing this investment. At this time, we do not have a customer service department that can answer individual questions about coffee orders, and we sincerely apologize for any inconvenience caused. We intend to reconcile this ASAP. Until then, if you have any questions regarding your coffee order, please see our Urgent Coffee Order FAQs.