Green Beans & Roasted Coffee
No refunds or exchanges.
*Exceptions may be possible if the product is un-opened, un-used and and returned in its original packaging. Please email us to inquire.
FreshRoast Home Roaster
Refund: Within ten (10) days of initial purchase with original receipt.
Exchange or Store Credit: Within ninety (90) days of purchase with original receipt.
Warranty: One (1) Year Manufacturers Limited Warranty with original receipt.
*In order to receive a refund, exchange or store credit the product must be un-used and returned in its original packaging.
Other Products & Equipment
Refund: Within ten (10) days of purchase with original receipt.
Exchange or Store Credit: Within thirty (30) days of purchase with original receipt.
Warranty: Varies according to Manufacturer Warranty of the individual product.
*In order to receive a refund, exchange or store credit the product must be un-used and returned in its original packaging.
Our Gift Card Policies
Merchants of Green Coffee Online Gift Cards
The following terms and conditions apply to our online gift cards:
- Valid Until: No Expiry
- Purchasable at www.merchantsofgreencoffee.com.
- Redeemable at www.merchantsofgreencoffee.com.
- Not redeemable at Restoration Cafe.
- May not be redeemed in conjunction with Restoration Cafe Gift Cards (which can only be redeemed in-person at Restoration Cafe).
- Non-refundable and cannot be exchanged for cash in part or full.
- Not redeemable to purchase gift cards.
- May not be sold or transferred.
- No credit will be issued on the unused portion of the card.
Merchants’ Restoration Cafe Gift Cards
- Valid Until: No Expiry
- Purchasable at Restoration Cafe.
- Redeemable at Restoration Cafe.
- Not redeemable at www.merchantsofgreencoffee.com.
- May not be redeemed in conjunction with Merchants of Green Coffee Online Gift Cards (which which can only be redeemed at www.merchantsofgreencoffee.com).
- Non-refundable and cannot be exchanged for cash in part or full.
- Not redeemable to purchase gift cards.
- May not be sold or transferred.
- No credit will be issued on the unused portion of the card.
- A replacement will not be issued if card is lost or stolen.