We’d love to hear from you! Please write to us …
Please note that we are experiencing higher volumes of emails and orders at the moment, and are working with a significant staff shortage. We will answer your specific queries as soon as we possibly can, but below is a short FAQ that might answer your question.
Thanks for patience and understanding, and above all, thank you for your continued support 🙂
FAQs:
1. Orders – how do I get my coffee?
>> If you are emailing about ordering more coffee, the best and easiest way is to place an order through our website (links below) – this will allow us to streamline our operations and service all orders more efficiently.
Please note that your order can be picked up at our Restoration Cafe or from St. Lawrence Farmer’s Market on Saturdays. We can deliver via the Fresh Coffee Network (GTA), Purolator (within Ontario), Canada Post (Canada-wide), or UPS (internationally). Just indicate your preference on your order!
> To order roasted coffee, please use this link: https://www.merchantsofg
> To order un-roasted green coffee (members and non-members), please use this link: https://www.merchantsofg
> If you are a green bean member, and do not have an account on our website, please set up an account at this link and send us your username so we can activate your membership: https://www.mercha
> If you are a Fresh Coffee Network Wholesale customer, please email us at mikew.fcn@gmail.com and we will get back to you as soon as possible.
2. Are you open?
>> Yes! Our cafe is able to remain open for take-out coffees and beans at this time (however shop hours have been reduced to 11am-5pm most days). Given the fluidity of the situation and staff availability, our hours of operation might change daily. Please refer to our Restoration Cafe social media feeds (Instagram Stories, Facebook, Twitter) on the day before you plan to visit.
3. Do you deliver?
>> Yes! We deliver via local drivers and post. We are currently working on a new, efficient and low-cost delivery service for the GTA and will share details on that as soon as it’s launched. In the meantime, you can order a selection of our beans from our shop on Foodora. We also ship throughout Canada via Purolator or Canada Post, and internationally via UPS.
Thank you again for your patience, and we will get back to answering your specific questions shortly. Stay safe and healthy!
-The Merchants
Please keep in mind that we receive a high volume of inquiries and take the time to read and answer each message carefully, so please be patient and know that we will always respond as soon as we can.
You can also email us directly at merchantsofgreencoffee@gmail.com
Our cafe & headquarters is located at:
2 Matilda St.
Toronto, ON
M4M 1L9